More than 5,000 flights were canceled on Friday due to a storm bringing heavy snow, ice and bitter cold to much of the United States.
The storm has also canceled service on some long-distance and regional rail systems and bus routes, and disrupted travel by land, with highway officials closing some roads due to unsafe conditions. I was allowed to.
On Twitter on Monday, passengers shared photos and videos of long lines and crowds at Baltimore-Washington International Marshall Airport.
BWI spokesman Jonathan Dean said airline employees are trying to rebook stranded or delayed passengers.
“Airlines are working to accommodate their customers,” Dean wrote in an email.
Airline customer service centers were flooded with calls, leaving many passengers waiting for hours.
Southwest Airlines said Tweet A flood of calls was impacting the call center on Monday. The airline encouraged passengers to check flight status online, use Southwest’s website and mobile app to get more information, and consider rebooking flights for themselves.
Southwest spokesman Chris Perry said the airline will cancel more than 1,000 flights Monday due to the lingering effects of severe storms that have covered much of the country with snow, ice or subzero temperatures. said he expected.
Airport authorities urged travelers to arrive two hours before domestic flights and three hours before international flights.
“The past few days of severe weather have impacted air operations here at BWI Marshall Airport and at airports across the country,” said BWI spokesman Shane Gord. “As is the case during the holiday travel season, we encourage passengers to check flight status with the airline before heading to the airport.”